De-escalation for Clinicians

Elle Cradwick gives tips on how clinical staff can practice de-escalation successfully.

Learning Outcomes:

• Neurological underpinnings of the stress response system
• How to present as calm
• The escalation cycle
• What we can do to de-escalate
• Strategies for debriefing

This session is presented by Elle Cradwick in conjunction with Mobile Health. Registration information will be shared between Mahitahi Hauora PHE and the Mobile Health Group.

Elle has a background in psychology (MSc) and suicide prevention & postvention, as well as in the mental health innovation space with Big Chats. As a mental health professional, she is particularly interested in supporting the professionals and community members of people going through tough times by providing education, resources and advice on relevant topics. Her presentation style is interactive, engaging, and centred in practical tools participants can implement in their professional and personal lives.

This webinar has been endorsed by The Royal New Zealand College of General Practitioners (RNZCGP) and approved for up to 2 CME credits for Continuing Professional Development (CPD) purposes. Credits are uploaded on behalf of RNZCGP Fellows.