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Benefits of registering

The Mahitahi Hauora PHE Education Team is part of the Partnership Services Team. We aim to bring high quality education topics that are for both clinical and non-clinical across all disciplines. Events are open to all to attend including administration staff, health care assistants, kaiamahi, medical care assistants. If you have any topics that you would like to see let us know by email to: we look forward to receiving your suggestions.

Event registration + Record of Learning + Invoicing + Payments + Cancellation

Mahitahi Hauora PHE organises education events for the Northland region for or all health professionals and/or non-clinical people in primary healthcare to attend. We run many different education events during the year and includes the ability to self-register fto attend education events.

Mahitahi Hauora PHE is an endorsed provider through the RNZGPCollege.

This email will explain how the education events are managed through the Mahitahi Hauora website where our confirmed events are advertised and open for registration.
You can book mark this page for your reference.

Events will be annoated as 'free', however those events that have a cost associated with them will be shown with the price including GST.

Immunisation New Zealand (IMAC) registrations are made through the IMAC website. You will need to create an account to register so that you will receive your certificate. This is for vaccination 2 day course, or vaccination update which is also available for completion online.

Family Planning registrations are made through the Mahitahi Hauora website where applicable, but you may need to create an account with Family Planning to receive your certificate. This includes Cervical Smear (Cx) 3 day introduction course, and Cervical Smear (Cx)update which is also available for completion online.

Record of Learning for portfolio If you require a record of learning (ROL) for your portfolio, this can then be produced. To request a record of learning please email and allow up to 5 working days for it to be sent to you, in a PDF file.

Why register for an event?

Registering will

  1. Allow us to determine if an event will continue if the minimum number of 10 is not reached. If the minimum number is not reached, the event will be cancelled and those that have registered will be sent a cancellation email, and if applicable a refund will be made (subject to the terms and conditions of the presenter/provider).
  2. Allow us to cater for numbers (when catering is provided). Most evening events will have a light meal available 1/2 hr prior to the start of the event.
  3. Allow us to cater for any dietary requirements (when catering is provided).
  4. Create an attendance sheet for signature by all attendees on arrival – to be eligible for points/hours on the record of learning this must be signed.
  5. Provide electronic certificates on completion of the event. The name on the certificate will be that as registered.
  6. Provide a link to Survey Monkey on completion of the event (if required) – feedback provided to the presenter on request.

How/Where to register

Education events that have been confirmed are directly advertised via the website:

  1. Anyone is welcome to attend and can register online directly for an event.
  2. PLEASE ENSURE YOUR EMAIL IS CORRECT, as this is where all communication will be sent. If the email is not correct the communication will not be delivered including event confirmation, venue details, reminders and if applicable invoice for payment.
  3. On receipt of the registration, a confirmation email will be sent out.
  4. Once registered you will receive reminders at a 2 day, 14 day and 28 day interval. Reminders are sent to the email address used for registration.
  5. If you are required to cancel your attendance at an event, 5 days minimum notice is required where possible. Confirmation of catering numbers and dietary requirements are made 5 days prior to the event.
  6. You can self-cancel off the original confirmation or email and we can remove the registration.
  7. Please ensure you read the terms and conditions and accept them, as refunds are not made if you are unable to attend an event.

When registering please ensure:

  1. The email you register with is correct, as event instructions including any Zoom links/feedback surveys/certificates are sent to the email you have registered for. If the email is incorrect then the sent email is rejected. These emails are sent automatically from the system including confirmation of registration and event reminders.
  2. The name to appear on the certificate is the name that you have used to register with, and it will be spelt on the certificate as supplied. Electronic PDF certificates are sent automatically from the system.
  3. All confirmed events can be found at:
  4. Dates, times, locations, online details, topic presentation information are contained within each event.

Invoice/Payment for an event

For those events that have a cost associated with it eg CPR training. We are charged a cost by the presenter with a cancellation policy, therefore if the registrant is unable to attend, a cost to that person will incur as per the cancellation policy.

The invoice must be addressed to the person/organisation that will pay the invoice.

  1. The cost of the event will be advertised on the website.
  2. Register for the event.
  3. On completion of registration, an invoice will be sent to the contact/account manager – the invoice will be emailed to the address used when registering. Please ensure you pass to the accounts for payment prior to the event.
  4. Registration approved by education team and event instructions are sent.
  5. Payment for events are to be made prior to the event (usually by the 20th on the month of the issue of the invoice) unless alternate approved arrangements have been made eg payment through invoice. a. Internet banking payments are to have the following information for reference/payee identification: b. Name/organisation, eg George Clooney, invoice number MTEDUXXXX. This will help us identify payments in to the bank account for reconciliation purposes. c. Bookings are confirmed pending payment.
  6. Please note that there is a booking cancellation policy in place. Details follow re the cancellation policy:

What happens if I have to cancel?

  1. Confirm your cancellation in writing (email) a minimum of 10 working days prior to the event
  2. Nominate a substitute delegate in your place {if possible} and provide their contact details (including an email address).
  3. If you there is a short notice reason you are unable to attend, we appreciate an email/phone message to let us know – if possible.

Cancellation Policy:

  1. Ten working days out from the event will incur a 50% penalty
  2. Five working days or less to event this will incur a 100% penalty, therefore no refunds will be made for cancellations received after this date
  3. Payments for the events are to be received prior to the start of the event.
  4. Rates and Conditions are subject to change without notice.
  5. Some our outside providers have their own cancellation policy, and in most cases no refunds are given.**

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